LARK & BERRY FAQ
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About Lark & Berry
How Did Lark & Berry Get Started?
Lark & Berry began with a mission to modernize the fine jewelry industry by exclusively using lab-grown stones. From the outset, we aimed to merge luxurious design with ethical, eco-friendly practices—proving that innovation and sustainability can flourish in fine jewelry.
Who Is the Founder of Lark & Berry, and How Did She Begin the Brand?
Laura Chavez launched Lark & Berry after recognizing lab-grown diamonds’ potential to disrupt traditional norms. She combined cutting-edge technology with high-end design, launching Lark & Berry to offer conflict-free, earth-friendly jewelry that never compromises on style or quality.
Did Lark & Berry Face Resistance from the Diamond Industry?
Yes, as an early advocate for lab-grown diamonds in fine jewelry, Lark & Berry faced skepticism from the mined diamond sector. However, increasing demand for ethical and transparent alternatives reinforced the brand’s vision
Where Are Lark & Berry Stores Located?
Lark & Berry’s flagship boutique is in London’s Marylebone district, near Selfridges. In the U.S., the brand has a store in Houston’s River Oaks/Upper Kirby area, featuring a luxury piercing studio and a curated fine jewelry experience.
Why Does Lark & Berry Focus on Personalized Service?
Fine jewelry is deeply personal, and Lark & Berry offers one-on-one guidance to help clients select or design pieces that reflect their unique style. From custom engagement rings to curated piercings, the brand prioritizes personalization.
What Makes Lark & Berry Different from Other Jewelry Brands?
Lark & Berry focus solely on lab-grown gemstones, blending sustainable sourcing with innovative, fashion-forward design. Our devotion to quality, transparent ethics, and personalized customer service distinguishes us in an industry often defined by tradition.
Press & Brand Highlights
Where Has Lark & Berry Been Featured?
Lark & Berry has been highlighted in top publications like Forbes, The New York Times, Vogue, Elle, CNN, Houston Chronicle, and GQ, recognized for our fusion of fine jewelry, ethical luxury, and innovation.
Celebrity-Worn Jewelry: Who Has Been Spotted in Lark & Berry?
Celebrities including Taylor Swift, Lily Allen, Georgina Rodriguez, Dame Helen Mirren, Priyanka Chopra, Lana Condor, Adriana Lima, and Irina Shayk and many more have chosen Lark & Berry pieces for red-carpet events and everyday elegance.
Has Lark & Berry Won Any Notable Awards?
Yes. We’ve received accolades such as the JCK Design Award, numerous “Best Disruptive Brand” honors, and our founder Laura Chavez has been recognized by Inspiring Independents for pioneering ethical luxury.
Have Lark & Berry Jewelry Been Featured on the Red Carpet?
Yes, Lark & Berry designs have been worn at the Oscars, Emmys, Golden Globes, BAFTAs, amfAR, and other prestigious red-carpet events, highlighting the fusion of sustainable luxury and high fashion.
How Can I Contact Lark & Berry for Press or Partnerships?
For media requests or brand collaborations, reach out via press@larkandberry.com. We welcome partnerships that align with our modern, sustainable luxury ethos.
Bespoke & Custom Jewelry
Does Lark & Berry Offer Bespoke or Custom Jewelry Services?
Yes, Lark & Berry offers bespoke jewelry services, including custom engagement rings and heirloom redesigns. Our team works with lab-grown diamonds and fine metals to create unique, personalized pieces.
How Long Does a Bespoke Order Take?
Custom jewelry projects typically take 4–8 weeks, depending on design complexity. The process includes consultation, design approval, and expert craftsmanship to ensure every detail is perfected.
Can I Use an Heirloom Diamond in a Custom Design?
Yes, heirloom diamonds can be reset or redesigned to create a modern, meaningful piece while preserving their sentimental value at Lark & Berry.
How Do I Start a Bespoke Jewelry Order with Lark & Berry?
Reach out via our website, phone, or studio visit. We’ll discuss your preferences, budget, and inspiration, then draft initial sketches or digital designs for your approval.
Do Bespoke Engagement Rings Come with a Warranty?
Yes. We offer a lifetime warrantycovering manufacturing defects and can assist with insurance for broader coverage, including loss, theft, or damage.
Shipping, Returns & Customer Care
Do You Offer International Shipping?
We provide worldwide shipping, ensuring customers across the globe can receive our collections. Delivery times vary by region, and Lark & Berry keeps you updated every step of the way.
What Is Your Return Policy?
For online orders, returns are accepted within 14 days if items are unworn, in original condition, and include all packaging. Bespoke pieces are typically final sale unless there is a manufacturing issue. Lark & Berry aims to make your shopping experience seamless.
Do You Provide a Warranty or Guarantee?
Yes, we offer a lifetime warranty on manufacturing defects and complimentary lifetime cleaning. Our goal is to ensure your jewelry stays impeccable, and Lark & Berry is always here for aftercare and support.
What Payment Methods or Financing Do You Offer?
We accept major credit cards, PayPal, and other payment providers. For high-value or custom orders, financing and payment plans may be available—contact Lark & Berry to discuss your options.
How Do I Track My Order?
After shipping, a confirmation email with tracking details will be sent. This allows you to follow your jewelry’s journey until it arrives safely.
Is Gift Packaging Available?
Yes, all pieces come in signature packaging, perfect for gifting. A personalized note can be added at checkout for an extra-special touch. Lark & Berry makes luxury gifting effortless.
Additional Services & Personalization
Do You Offer Ear Piercing Services ?
Yes! Our Houston store offers fine ear piercing in a luxurious studio, ensuring expert care and a comfortable experience.
What Is Ear Curation?
Ear curation is the art of arranging multiple piercings and jewelry for a stylish, personalized look. Expert piercers at Lark & Berry recommend selecting placements that complement your ear’s anatomy for a balanced, fashion-forward 'earscape.
Can I Host a Private Event for Ear Piercing or Jewelry Styling?
Yes, private bookings are available for celebrations, bridal parties, and corporate events. Expect personalized styling sessions, refreshments, and a luxurious experience.
Do You Provide Champagne or Refreshments During Studio Visits or Events?
Our studio provides a luxurious experience with champagne, treats, and personalized service, ensuring a comfortable and pampering visit.
How Can I Choose the Perfect Jewelry for a Special Occasion?
Our experts will discuss your style preferences, budget, and event details to help you find or design the perfect piece. Consultations are available in person or via virtual appointments at Lark & Berry.
Do You Offer Any Loyalty or Membership Programs?
We do have our luxury rewards program where you will get special deals, benefits and exclusive member only discounts.
How Can I Contact Lark & Berry for More Information or Personal Assistance?
If you have any questions or need one-on-one help, email us at hello@larkandberry.com, call the store directly, or reach out via our website’s contact form. We’re dedicated to ensuring every customer feels supported and inspired.